Privacy Notice

 

Who we are

Denleigh Ltd is the data controller responsible for the personal information you provide to us.

Address: Unit 6 Solar Way, Solstice Business Park, Amesbury, SP4 7SZ
Telephone: 01722 337060
Email: mail@denleigh.co.uk

Who this notice applies to

This notice applies to customers, suppliers, website visitors, and other business contacts. Employees should refer to the Employee Privacy Notice.

What information we collect

We may collect:

  • Name and job title
  • Company name
  • Email address
  • Telephone number
  • Delivery and billing addresses
  • Records of communications with us
  • CCTV footage at our premises where applicable
  • Website usage information, such as IP address and browser data

 

Why we use your information

We use personal information to:

  • Provide quotations, products and services
  • Process orders and deliveries
  • Manage supplier relationships
  • Respond to enquiries
  • Send important service communications
  • Meet our legal and regulatory obligations
  • Improve our website and services
  • Send marketing communications where permitted by law

Our lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate business interests
  • Consent (where required)

Sharing your information

We may share personal information with trusted service providers who help us operate our business, including:

  • Courier and delivery companies
  • Customer relationship management systems
  • Marketing service providers
  • IT and website service providers

These organisations only process personal data on our instructions and are required to keep it secure.

How long we keep information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, meet legal requirements, resolve disputes and enforce agreements.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information in certain circumstances
  • Restrict processing
  • Object to processing
  • Request transfer of your data where applicable
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at mail@denleigh.co.uk.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO):

Website: www.ico.org.uk

Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.

 

Specification Guide for Bespoke Internal Doors

 

If you require technical information about the products and systems we supply, you can view our latest specifications, datasheets and technical resources here: Specificationg Guide